Dhaka Support Desk
Address: Dhaka, Bangladesh
Reply in local language, first reply within 15 minutes
Inside a71 Support Dhaka address
At Dhaka Central Support Desk, work is shared from 10am to 10pm; responses come there.
Bangladesh users typically ask about bKash, Nagad, and Rocket, so the a71 Contact team provides quick guidance on those three channels.
Direct Help Line
a71 Help team: phone, chat, email available
Chat remains open for complex issues
Secure verification
Accounts, login, and identity verification remain separate
Information is shared only as needed
a71 Contact Channel
Three channels required
Email Support
Address: [email protected]
Documents, screenshots, and account notes are good to send
Usually a response within 1 business day
Live Chat
Chat: Help Center inside the a71 App
Quick a71 Login issues, notifications, and app settings
Fastest path for short questions
Phone Support
Call time: 10am to 10pm
Dhaka and other city users can speak on the same line
Callback notes are also kept during busy times
Which channel for which issue
Decide in 1 minute
Start Chat
App not opening
Login stuck
Get Email
Screenshots required
Detailed complaint available
Call
Need to talk soon
Also works from outside Dhaka
If you have questions about bKash, Nagad, or Rocket, first check the Help Center, then if needed come directly to the a71 Support team.
a71 Help Center Quick Links
Open the necessary page in 2 clicks
- Answers from the Help Center
- a71 App Setup Guide
- Bangladesh payment details
- Registration steps
- Privacy Policy
If you start from a71 Contact, all remaining links are available here.
FAQ
Can I get a71 Support from abroad?
You'll have both email and chat options open; responses may be delayed when time zones differ.
Where to go if you have questions about bKash?
See the payment section in the a71 Help Center; if problems persist, leave a transaction note in chat.
Can you call from outside Dhaka?
Yes, calls can be made from any location in Bangladesh; quick questions about Rocket and Nagad are resolved by phone.